A direct report's struggle to lead their own team is rarely just personal. It's driven by a mix of what they bring to the role, how they themselves are being led, and organizational factors — unwritten rules, politics, or pressure from above — that can condition how they're able to lead.
For example, a direct report who is naturally cautious under uncertainty may become paralyzed by indecision when their own manager also fails to give clear direction — two things compounding each other, not one alone.
Without a clear diagnosis that takes into account the full picture, any feedback or solutions to address the leadership gap treat a symptom, not the cause — eroding their confidence, wasting the investment in their development, and leaving the problem unsolved.
Uncovers the root causes driving the leadership gap and delivers precise, prioritized recommendations to address them.
Team member interviews are private and individual responses are never attributed — protecting the candor the diagnosis depends on. Your interview and your direct report's interview are handled differently: since the diagnosis is specifically about how the two of you work together, your accounts are not anonymized from each other. Neither of you, however, receives transcripts or direct quotes — only my analysis.
Brings an independent, objective perspective that doesn't evaluate either of your abilities. It's focused solely on identifying the conditions that explain the leadership behaviors you're seeing. Findings are measured against a standard of what executing leadership actually requires — regardless of anyone's leadership style. Where your direct report is getting results through an approach that simply differs from your own, the diagnostic will say so.
The diagnostic examines whether and how your direct report is executing the core tasks of leading their own team — such as setting direction, delegating with real authority, holding people accountable, and creating an environment of psychological safety.
The findings are based on interviews with you, your direct report, and all or some of the people who report to them.
Assuming they are qualified for their role, most patterns trace back to a combination of three factors: what they bring to the role, how they themselves are being led, and organizational factors that condition how they can actually lead.
Identifies what they believe about leadership and authority, and their behavioral patterns as a leader.
Examines whether your direct report is clear about how you expect them to lead their team, has the authority and resources needed to meet your expectations, knows precisely how their leadership performance is evaluated, receives candid feedback about how they are doing as a leader and what needs to change, and feels comfortable discussing with you their needs and concerns.
Uncovers whether cultural practices, unspoken rules, or power dynamics, are hampering the direct report's ability to discharge some of their leadership tasks.
A complimentary, no-commitment conversation to confirm this is the right fit, walk through the methodology, and determine whether to proceed.
A structured deep-dive conversation with you to map out what you're observing, establish context on your working relationship with your direct report, and define what a successful outcome looks like.
I finalize the operational logistics: confirming which of your direct report's own direct reports will be interviewed (a minimum of three), the sequence for introducing the diagnostic to your direct report and their team, scheduling, and alignment on strict confidentiality parameters.
Individual, confidential video interviews with you and your direct report, using a structured diagnostic framework that examines how your leadership, their leadership, and the relationship between you interact to shape the leadership behaviors you're seeing.
Individual, confidential video interviews with your direct report's own team, gathering independent observations of their leadership that are combined into pattern-level findings — never attributed to any one person.
A systematic analysis of interview data to isolate how your own leadership, what your direct report brings to the role, and organizational factors interact — mapping what's actually driving the leadership behaviors you're seeing.
The report covers findings on how your direct report is leading their own team, how your own leadership may be contributing to what you're seeing, and a root cause synthesis identifying concrete points of leverage.
A private, one-on-one strategic session with you to walk through the findings, discuss implications, and decide what to do next — not a presentation, but a strategic conversation made possible by the report.
Interviews are recorded by me, for accuracy in analysis, and are kept confidential — not shared with other participants or anyone else in the organization. Participants are not allowed to make their own recording or use an AI note-taker. The diagnostic depends on the manager, their leader, and their direct reports each speaking candidly, including about each other — an independent recording undermines the confidentiality that candor depends on. This is confirmed in the participation agreement before interviews begin.
The performance concern is isolated to a single manager rather than your broader team
This manager leads a team of at least three people
The manager possesses the required experience and capability, but is struggling to lead their team effectively
You can see the symptoms, but the root cause remains unclear
You are the direct and sole supervisor accountable for this manager's performance
You are ready to invest in a thorough diagnosis, and there is no plan to change the current team structure before the findings are delivered.
You are open to evaluating how your own leadership dynamics may contribute to the issue
The Leadership Line Diagnostic is a fixed-scope, high-impact engagement with no hidden fees or surprise billable hours.
Engagements are priced around the minimum interview floor required to protect confidentiality. The base engagement — intake, interviews with you and your direct report, and three interviews with their own direct reports — is $10,000. Each additional interview with their direct reports beyond three is $1,500. Payment is split 50/50 at engagement start and report delivery.
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